We’re here to help! 💬
At Architecture Designs HD, we want your experience to be smooth, inspiring, and hassle-free. Whether you’re a long-time member or just getting started, our support team is ready to assist you with anything related to your account or our services.
🧭 How We Can Help
- Signing up or logging into your account
- Managing or canceling your subscription
- Questions about billing or renewals
- Understanding your license and usage rights
- Help with downloading images
- Clarifications on personal, commercial, or resale use
- Issues with file access or broken downloads
- Payment confirmation or receipt questions
- Refund requests under our 30-day full refund policy
- Stripe transaction issues
- Trouble accessing your dashboard
- Errors on the website
- Cookie or session issues
📧 How to Contact Us
The fastest way to get help is to email us directly:
👉 support@architecturedesignshd.com
We respond to most messages within 24–48 hours (excluding weekends and holidays).
When contacting us, please include:
- The email address linked to your account
- A brief description of your issue
- Any relevant screenshots or transaction IDs (if applicable)
❤️ We’re Here for You
Your satisfaction means everything to us. Whether you need help downloading your first image or sorting out a billing question — we’ll make sure you get the support you need, quickly and kindly.
Thanks for being part of Architecture Designs HD — where great design starts with great support!